Community Notifications
Accessible bookings on the Bairnsdale line
Gippsland line
Due to maintenance requirements, there will be fewer accessible carriages across the Bairnsdale, Swan Hill, Shepparton and Warrnambool lines over the coming months.
Please check the Journey Planner ahead of your date of travel (and again on the day of travel) to confirm an accessible carriage will be in service.
To help passengers plan their journey, we’ve updated the V/Line app and Journey Planner so it displays information about the train scheduled to operate their service, including whether there is an accessible carriage.
If a train is operating without an accessible carriage, V/Line will always provide alternate transport for passengers with accessibility needs, usually in the form of an accessible taxi.
We encourage all passengers to book travel on long-distance journeys in advance. Passengers with accessibility needs can notify V/Line of their requirements when they book, so our staff can help ensure a comfortable journey.