V/Line - Regional public transport for Victoria

Performance

Providing a reliable service is important to you. This is why V/Line's performance is measured every month and compensation is offered when we don't meet our targets.
Two performance measures are used - on time running performance (punctuality) and services delivered performance (reliability).

Our reliability target is for at least 96 per cent of scheduled services to run.
Our punctuality target is 92 per cent. On commuter services punctuality is measured on time to five minutes 59 seconds. On long distance services it is measured on time to 10 minutes 59 seconds.

Visit our compensation page for up-to-date information on how to claim compensation.

August 2016

Short distance

	Geelong	Ballarat	Bendigo	Seymour	Gippsland
Reliability	98.6%	98.3%	98.9%	98.9%	97.3%
Punctuality	91.6%	89.0%	86.5%	92.0%	87.8%

Long distance

	Warrnambool	Ararat / Maryborough	Swan Hill & Echuca	Albury / Wodonga	Shepparton	Bairnsdale
Reliability	97.8%	100%	100%	87.1%	99.0%	98.9%
Punctuality	77.9%	95.2%	96.3%	85.8%	96.3%	86.6%

Capacity

Below is a guide to the average capacity on peak trains.

The percentage shown represents seats occupied at the busiest point of the journey.

Generally citybound peak services have available capacity from the originating station and will become busier the closer the train gets to Melbourne.

If you have flexibility in travel times, consider taking a train that's less busy for a more comfortable trip.

Ballarat line - August 2016

Ballarat line trains arriving in Melbourne, Southern Cross before 9am
Departs	From	Arrives	Seats	Average capacity
05:00	Bacchus Marsh	05:42	222	59%
05:12	Wendouree	06:31	434	74%
06:08	Bacchus Marsh	06:55	221	89%
06:13	Wendouree	07:30	445	88%
06:23	Bacchus Marsh	07:16	288	52%
06:34	Bacchus Marsh	07:28	374	77%
06:38	Wendouree	07:59	444	79%
07:04	Bacchus Marsh	07:55	369	100%
07:17	Wendouree	08:37	445	82%
07:32	Melton	08:10	371	100%
07:39	Wendouree	08:58	233	100%
07:40	Bacchus Marsh	08:31	355	100%
08:04	Bacchus Marsh	08:55	369	88%

Ballarat line trains leaving Melbourne between 4pm and 6.30pm
Departs	To	Arrives	Seats	Average capacity
15:14	Wendouree	16:40	445	54%
15:52	Ballarat	17:13	222	53%
16:00	Wendouree	17:17	222	100%
16:04	Bacchus Marsh	17:01	374	68%
16:33	Wendouree	17:50	445	82%
16:35	Melton	17:16	377	85%
16:54	Wendouree	18:12	222	100%
17:00	Melton	17:32	434	71%
17:10	Wendouree	18:28	445	96%
17:19	Bacchus Marsh	18:10	372	97%
17:35	Bacchus Marsh	18:16	223	100%
17:51	Wendouree	19:07	424	77%
17:59	Bacchus Marsh	18:53	272	87%
18:29	Bacchus Marsh	19:18223		13%

^ Average capacity can be defined as seats or standees on certain points along the route.

Seating numbers are an average to reflect any increase or decrease in carriages during the month. Carriage configuration and the number of seats can change on a daily basis. Please note that average capacity is also a monthly average and can fluctuate on a daily basis.

Bendigo line - August 2016

Bendigo line trains arriving in Melbourne, Southern Cross before 9am
Departs	From	Arrives	Seats	Average capacity
05:07	Bendigo	06:59	445	68%
05:18	Kyneton	06:29	178	74%
05:31	Eaglehawk	07:18	445	52%
05:58	Epsom	08:05	445	86%
06:22	Eaglehawk	08:23	444	73%
07:00	Epsom	09:07	223	82%
07:21	Kyneton	08:39	223	65%
07:45	Bendigo	09:27	445	72%

Bendigo line trains leaving Melbourne between 4pm and 6.30pm
Departs	To	Arrives	Seats	Average capacity
16:02	Bendigo	17:55	222	100%
16:25	Epsom	18:29	445	56%
16:58	Eaglehawk	18:48	444	100%
17:31	Epsom	19:32	445	100%
17:57	Bendigo	19:56	222	100%
17:04	Kyneton	18:24	223	100%
18:24	Swan Hill	22:51	286	59%

Geelong line - August 2016

Geelong line trains arriving in Melbourne, Southern Cross before 9am
Departs	From	Arrives	Seats	Average capacity
04:37	Marshall	05:49	222	96%
05:13	Marshall	06:35	284	100%
05:30	Waurn Ponds	06:51	415	77%
05:52	Marshall	07:13	299	100%
06:09	South Geelong	07:25	275	84%
06:31	South Geelong	07:37	445	100%
06:29	Waurn Ponds	07:40	437	97%
06:49	Marshall	07:57	445	98%
06:51	Waurn Ponds	08:02	445	70%
07:10	Waurn Ponds	08:21	445	92%
07:14	South Geelong	08:17	444	86%
07:13	Wyndham Vale	07:51	445	100%
07:36	Waurn Ponds	08:47	445	100%
07:35	Wyndham Vale	08:14	352	100%
07:38	Geelong	08:42	257	100%
07:54	Wyndham Vale	08:30	424	100%

Geelong line trains leaving Melbourne between 4pm and 6.00pm
Departs	To	Arrives	Seats	Average capacity
16:10	Waurn Ponds	17:23	434	100%
16:22	Geelong	17:32	295	100%
16:43	South Geelong	17:48	444	100%
16:50	Waurn Ponds	18:03	434	81%
16:52	Wyndham Vale	17:29	369	78%
17:06	Waurn Ponds	18:22	445	100%
17:14	Geelong	18:17	284	73%
17:16	Wyndham Vale	17:53	369	100%
17:33	Waurn Ponds	18:43	415	100%
17:40	South Geelong	18:39	445	90%
17:44	Waurn Ponds	19:02	445	100%
17:55	Marshall	19:04	445	100%

Gippsland line - August 2016

Gippsland line trains arriving in Melbourne, Southern Cross before 9am
Departs	From	Arrives	Seats	Average capacity
04:36	Traralgon	06:58	223	65%
05:27	Traralgon	07:00	222	79%
05:57	Traralgon	08:23	222	77%
06:37	Traralgon	08:48	222	98%
07:20	Traralgon	09:37	223	75%

Gippsland line trains leaving Melbourne between 4pm and 6.30pm
Departs	To	Arrives	Seats	Average capacity
15:20	Traralgon	17:34	222	100%
16:16	Traralgon	18:38	233	100%
16:58	Traralgon	19:11	222	100%
17:37	Traralgon	20:21	251	69%
18:34	Bairnsdale*	22:18	248	62%

* reservations are required on Bairnsdale trains

Seating numbers are an average to reflect any increase or decrease in carriages during the month. Carriage configuration and the number of seats can change on a daily basis. Please note that average capacity is also a monthly average and can fluctuate on a daily basis.

Seymour line - August 2016

Seymour line trains arriving in Melbourne, Southern Cross before 9am
Departs	From	Arrives	Seats	Average capacity
05:15	Seymour	06:46	184	75%
05:15	Shepparton	07:59	298	91%
05:50	Seymour	07:23	256	69%
06:56	Seymour	08:36	373	71%
06:31	Shepparton*	09:10	268	75%

Seymour line trains leaving Melbourne between 4pm and 6.30pm
Departs	To	Arrives	Seats	Average capacity
15:31	Seymour	17:03	256	87%
16:31	Seymour	18:08	373	80%
17:11	Seymour	18:49	241	99%
17:37	Seymour	19:15	259	84%
18:02	Albury*	22:00	370	40%

* reservations are required on these trains.

Seating numbers are an average to reflect any increase and decrease in carriages during the month. Carriage configuration and the number of seats can change on a daily basis. Please note that average capacity is also a monthly average and can fluctuate on a daily basis.

Performance & capacity