V/Line - Regional public transport for Victoria

Performance

Providing a reliable service is important to you. This is why V/Line's performance is measured every month and compensation is offered when we don't meet our targets.
Two performance measures are used - on time running performance (punctuality) and services delivered performance (reliability).

Our reliability target is for at least 96 per cent of scheduled services to run.
Our punctuality target is 92 per cent. On commuter services punctuality is measured on time to five minutes 59 seconds. On long distance services it is measured on time to 10 minutes 59 seconds.

Visit our compensation page for up-to-date information on how to claim compensation.

June 2017

Short distance

	Geelong	Ballarat	Bendigo	Seymour	Gippsland
Reliability	99.3%	98.4%	96.7%	99.4%	99.4%
Punctuality	89.6%	83.9%	84.3%	89.4%	79.9%

Long distance

	Warrnambool	Ararat / Maryborough	Swan Hill & Echuca	Albury / Wodonga	Shepparton	Bairnsdale
Reliability	98.6%	100%	100%	96.7%	97.9%	100%
Punctuality	64.6%	85.2%	55.7%	91.1%	92%	66.7%

Capacity

Below is a guide to the average capacity on peak trains.

The percentage shown represents seats occupied at the busiest point of the journey.

Generally citybound peak services have available capacity from the originating station and will become busier the closer the train gets to Melbourne.

If you have flexibility in travel times, consider taking a train that's less busy for a more comfortable trip.

Ballarat line - June 2017

Ballarat line trains arriving in Melbourne, Southern Cross before 9am
Departs	From	Arrives	Seats	Average seats used at busiest point	Busiest point
05:00	Bacchus Marsh	05:44	222	77%	Ardeer
05:12	Wendouree	06:32	444	77%	Melton
06:06	Bacchus Marsh	06:57	242	100%	Deer Park- Ardeer
06:10	Wendouree	07:29	444	90%	Bacchus Marsh
06:20	Bacchus Marsh	07:15	312	66%	Ardeer
06:32	Bacchus Marsh	07:27	368	87%	Ardeer
06:38	Wendouree	08:00	444	99%	Bacchus Marsh
07:02	Bacchus Marsh	07:55	368	100%	Caroline Springs - Deer Park
07:17	Wendouree	08:37	444	84%	Bacchus Marsh
07:31	Melton	08:10	373	100%	Caroline Springs - Deer Park
07:39	Wendouree	08:58	377	62%	Bacchus Marsh
07:39	Bacchus Marsh	08:31	368	100%	Caroline Springs - Deer Park
08:03	Bacchus Marsh	08:56	369	100%	Deer Park

Ballarat line trains leaving Melbourne between 4pm and 6.00pm
Departs	To	Arrives	Seats	Average seats used at busiest point	Busiest point
16:00	Wendouree	17:19	445	85%	Sunshine
16:04	Bacchus Marsh	17:00	368	91%	Sunshine
16:33	Wendouree	17:51	423	81%	Sunshine
16:35	Melton	17:17	374	100%	Footscray - Sunshine
16:54	Wendouree	18:12	434	94%	Footscray
17:00	Melton	17:34	420	100%	Sunshine
17:10	Wendouree	18:29	422	90%	Footscray
17:19	Bacchus Marsh	18:09	372	100%	Footscray - Sunshine
17:35	Bacchus Marsh	18:20	368	100%	Southern Cross - Sunshine
17:51	Wendouree	19:09	434	100%	Footscray
17:59	Bacchus Marsh	18:53	315	100%	Southern Cross - Sunshine

^ Average capacity can be defined as seats or standees on certain points along the route.

Seating numbers are an average to reflect any increase or decrease in carriages during the month. Carriage configuration and the number of seats can change on a daily basis. Please note that average capacity is also a monthly average and can fluctuate on a daily basis.

Bendigo line - June 2017

Bendigo line trains arriving in Melbourne, Southern Cross before 9am
Departs	From	Arrives	Seats	Average seats used at busiest point	Busiest point
05:07	Bendigo	07:00	411	85%	Sunbury
05:18	Kyneton	06:30	178	79%	Sunbury
05:31	Eaglehawk	07:19	423	53%	Gisborne
05:58	Epsom	08:05	445	83%	Clarkefield
06:22	Eaglehawk	08:23	444	84%	Clarkefield
07:00	Epsom	09:07	223	100%	Clarkefield
07:21	Kyneton	08:39	222	82%	Sunbury
07:45	Bendigo	09:27	445	70%	Sunbury

Bendigo line trains leaving Melbourne between 4pm and 6.00pm
Departs	To	Arrives	Seats	Average seats used at busiest point	Busiest point
16:02	Bendigo	17:55	434	68%	Footscray
16:24	Epsom	18:29	426	66%	Footscray
16:57	Eaglehawk	18:48	444	58%	Footscray
17:30	Epsom	19:32	434	89%	Watergardens
17:56	Bendigo	19:56	222	100%	Footscray - Watergardens
17:03	Kyneton	18:24	223	100%	Footscray - Sunbury

Geelong line - June 2017

Geelong line trains arriving in Melbourne, Southern Cross before 9am
Departs	From	Arrives	Seats	Average seats used at busiest point	Busiest point
04:32	Waurn Ponds	05:51	222	100%	Tarneit
05:13	Marshall	06:36	296	90%	Tarneit
05:28	Waurn Ponds	06:50	436	66%	Tarneit
05:50	Marshall	07:11	299	94%	Tarneit
06:13	South Geelong	07:25	433	89%	Tarneit
06:29	South Geelong	07:37	444	100%	Tarneit
06:29	Waurn Ponds	07:41	423	86%	Lara
06:49	Marshall	07:58	445	100%	Wyndham Vale
06:50	Waurn Ponds	08:02	444	100%	Tarneit
07:10	Waurn Ponds	08:21	444	92%	Lara
07:12	South Geelong	08:18	444	100%	Tarneit
07:11	Wyndham Vale	07:50	444	100%	Tarneit - Ardeer
07:35	Wyndham Vale	08:16	445	100%	Deer Park - Ardeer
07:36	Geelong	08:44	368	84%	Tarneit
07:36	Waurn Ponds	08:48	445	100%	Wyndham Vale
07:54	Wyndham Vale	08:30	444	100%	Tarneit - Ardeer

Geelong line trains leaving Melbourne between 4pm and 6.00pm
Departs	To	Arrives	Seats	Average seats used at busiest point	Busiest point
16:10	Waurn Ponds	17:24	445	100%	Southern Cross - Sunshine
16:20	Wyndham Vale	16:53	445	65%	Sunshine
16:29	Geelong	17:35	289	64%	Foostcray
16:43	South Geelong	17:47	444	100%	Southern Cross - Sunshine
16:48	Waurn Ponds	18:00	444	100%	Footscray
16:50	Wyndham Vale	17:28	434	75%	Sunshine
17:07	Waurn Ponds	18:21	444	100%	Southern Cross - Sunshine
17:13	Warrnambool	20:59	265	59%	Footscray
17:16	Wyndham Vale	17:54	374	100%	Southern Cross - Sunshine
17:33	Waurn Ponds	18:44	415	100%	Southern Cross - Sunshine
17:41	South Geelong	18:41	434	100%	Southern Cross - Footscray
17:46	Waurn Ponds	19:00	408	100%	Southern Cross - Sunshine
17:54	Marshall	19:04	445	98%	Footscray

Gippsland line - June 2017

Gippsland line trains arriving in Melbourne, Southern Cross before 9am
Departs	From	Arrives	Seats	Average seats used at busiest point	Busiest point
04:36	Traralgon	06:58	222	73%	Pakenham
05:27	Traralgon	07:30	222	77%	Garfield
05:57	Traralgon	08:23	222	90%	Pakenham
06:37	Traralgon	08:48	444	56%	Pakenham

Gippsland line trains leaving Melbourne between 4pm and 6.00pm
Departs	To	Arrives	Seats	Average seats used at busiest point	Busiest point
16:16	Traralgon	18:38	222	100%	Clayton -Dandenong
16:58	Traralgon	19:11	444	56%	Dandenong
17:37	Traralgon	20:09	222	71%	Dandenong

Seating numbers are an average to reflect any increase or decrease in carriages during the month. Carriage configuration and the number of seats can change on a daily basis. Please note that average capacity is also a monthly average and can fluctuate on a daily basis.

Seymour line - June 2017

Seymour line trains arriving in Melbourne, Southern Cross before 9am
Departs	From	Arrives	Seats	Average seats used at busiest point	Busiest point
05:00	Seymour	06:32	182	61%	Donnybrook
05:15	Shepparton	07:59	305	81%	Donnybrook
05:50	Seymour	07:23	263	79%	Donnybrook
06:56	Seymour	08:36	340	73%	Donnybrook

Seymour line trains leaving Melbourne between 4pm and 6.30pm
Departs	To	Arrives	Seats	Average seats used at busiest point	Busiest point
16:31	Shepparton	19:21	369	98%	Broadmeadows
17:11	Seymour	18:49	260	100%	Broadmeadows
17:37	Seymour	19:15	245	79%	Broadmeadows

* reservations are required on these trains.

Seating numbers are an average to reflect any increase and decrease in carriages during the month. Carriage configuration and the number of seats can change on a daily basis. Please note that average capacity is also a monthly average and can fluctuate on a daily basis.

Performance & capacity