V/Line Inform

Set up a V/Line Inform account if you're a regular traveller so we can keep you up-to-date when things don't go as planned.

Let us know where and when you usually travel and we'll let you know if there's a problem with your service via an email or SMS notifications at no cost to you.

On-the-day disruptions

We'll be in touch to let you know your train is delayed by more than 20 minutes or cancelled.

Planned disruptions

From time to time, it's not possible to run services as scheduled due to network improvement works. When we know about service changes in advance, we'll send you an email or SMS notification before the disruption. You can also find the information on our website, in the media and on Twitter.

Create an account

To create a V/Line Inform account, click the "New user" link in the Inform Login page.

Inform passwords require:

A minimum of six characters
Both upper and lowercase characters
At least one alphabetic character
At least one numeric character

V/Line acknowledges the Traditional Custodians of Country on which we operate our services. We pay our respect to Aboriginal and Torres Strait Islander cultures, and to Elders past and present.

V/Line is committed to providing accessible information for passengers, and work is continuing to make this website more accessible.
We acknowledge that some sections of this website may not fully comply with the Web Content Accessibility Guidelines 2.2, Level AA standards, which we are working to improve.
If you are unable to access any content on this website and need to request an accessible version, please email wcag.accessibility@vline.com.au or call 1800 800 007.

V/Line acknowledges the Traditional Custodians of Country on which we operate our services. We pay our respect to Aboriginal and Torres Strait Islander cultures, and to Elders past and present.

V/Line is committed to providing accessible information for passengers, and work is continuing to make this website more accessible.

We acknowledge that some sections of this website may not fully comply with the Web Content Accessibility Guidelines 2.2, Level AA standards, which we are working to improve.

If you are unable to access any content on this website and need to request an accessible version, please email wcag.accessibility@vline.com.au or call 1800 800 007.