Group travel

If you are planning to travel in a group of 12 or more people on a V/Line Train or Coach, then a Group Travel ticket will make your journey simple and easy.

Groups can take advantage of a discounted ticket, and may be eligible to travel at a concession fare.

Group Travel eligibility

Group Travel is subject to availability with group sizes limited to ensure the safety and comfort of all customers.
- Groups generally cannot travel on weekday peak services.
- If we can't accommodate your group on your preferred service then we may split your group or suggest alternative services.
- V/Line does not charter or supply additional coaches for groups.
All group members must travel together, boarding and alighting at the same locations.
Group travel isn't always possible during busy periods such as sporting events, school holidays, seniors week, public holidays and special events.
There may be times where we are not able to cater for the booking and will advise you of any available travel alternatives.
If your group is travelling as part of a DOXA Youth Program, please contact DOXA Youth Foundation in the first instance. Find out more about DOXA camps here.

Victorian Primary School Groups

V/Line provides Victorian primary schools with free travel across the entire regional train network when they meet the Group Travel eligibility.

Victorian Primary School group eligibility

Primary school excursion groups of 12 to 35 people travel for free as a group, when the entire journey on a school day is between 9.30am and 3.30pm, or after 6pm (on V/Line). On weekends, the journey can be any time.
The group must be made up of primary school children and up to six accompanying adults.
The group must carry a Travel Authority and travel together at all times.
All Group Travel applications are subject to availability with group sizes limited to ensure the safety and comfort of all V/Line customers on those services.
Vist the PTV website for more information on free travel for Victorian Primary School groups.

Apply for Group Travel

If you meet the eligibility requirements, then:

Group Travel applications open 90 days prior to the departure date; and
Group Travel applications should be submitted 30 days prior to the departure date.

12 to 19 travelling on a V/Line train service

If there are 12 to 19 customers travelling together on a V/Line train service, tickets can be purchased from any staffed V/Line station, premium Metro station or ticket agent.

Click here to find a ticket outlet near you.

20+ travelling on a V/Line train service or 12+ travelling on a V/Line coach service

If there are 20 or more customers travelling together on a V/Line train service or 12 or more travelling on a V/Line coach service, you can complete the online group travel application form below.

Fare details

Do you require a special group travel fare? *

Yes
No - we are travelling entirely within the myki zone and will be using our own tickets
No - we are a primary school group travelling entirely in the off-peak (09:30 - 15:30)

Trip details

Group travel is subject to availability and we cannot accommodate groups at certain times. We will do our best to accommodate your group and if we're unable to, we'll let you know of alternative travel options.

Please check for your preferred travel time using our Plan a journey tool before completing the following fields.

Travelling from: *

Travelling to: *

Travel date: *

We suggest submitting your application at least 30 days in advance. Applications must be completed at least seven days before travel.

Preferred travel time: *

Do you wish to book a return journey?

Number of adults:

Group travel bookings are available for a minimum of 12 people (total group size) on V/Line coaches, or a minimum of 20 people on V/Line trains.

Number of children (0-12 years):

Number of children (13 - 18 years):

Number of senior vouchers:

Number of pension free vouchers:

Group Leader Contact Details

First name: *

Last name: *

Email: *

Confirm Email: *

Group leader mobile phone number: *

A mobile phone number helps us contact you if there is an issue with your service on the day of travel

Alternative phone number:

Group Details

Group type: *

Group name: *

Will your group be travelling with luggage? *

Yes
No

I give V/Line permission to contact me for future V/Line promotions. See V/Line's Privacy Policy

I have read and agree to V/Line's Online Ticket Purchase Terms and Conditions *

Purchase / collect Group Travel tickets

Once approved Group Travel tickets should be paid for and collected at least 48 hours prior to departure. This can be completed at your closest V/Line station / ticket outlet by quoting your booking reference number.

Group Travel refund / cancellation policy

You can receive a full refund if you are unable to travel as long as you apply before the departure date of your service.

Refund / Cancellation Policy

Send an email to bookings@vline.com.au or call 1800 800 007 prior to your departure date
Group Travel tickets must be presented at a V/Line booking office or ticket agent before the departure date for a refund.
Tickets can be presented for refund up to seven days from the cancellation date. No administration fee applies.
Individual unused tickets cannot be presented for refund.
Pensioner free vouchers, Seniors free travel vouchers and Family Traveller tickets cannot be used in conjunction with group travel tickets.

Further information is available on our ticketing and fares page.

Frequently Asked Questions

For more information on group travel, check out our frequently asked questions below.

Will our group be able to sit together?

A number of our coach and train services have reserved seats, they can generally be identified with an ’R’ via our plan a journey tool, all other services are unreserved.

When travelling on an unreserved service our Group Travel Coordinator will advise if there is allocated seating available.

When will I receive our travel confirmation?

We endeavor to confirm and finalise group travel arrangements within 14 business days of receiving an application, however if your booking is for a service several weeks in advance this may be extended.

Can our group travel with bicycles?

Groups are not able to travel with their bicycles due to limited storage space.

Can our group bring luggage?

The total luggage limit for all V/Line services is 30 kilograms per person. With customers able to carry two items of luggage, with no one item weighing more than 20 kilograms, as well as one piece of hand luggage.

However, we may need to limit the luggage that groups bring depending on the service you are traveling on or the group size.

V/Line acknowledges the Traditional Owners of the land on which we work and live, and pay our respects to Elders past, present and emerging.