VLine Inform - SMS train disruption notifications

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V/Line Inform

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V/Line Inform

Set up a V/Line Inform account if you're a regular traveller with us, so we can let you know when things won't run according to schedule.

Let us know where and when you travel and, when there's a problem with your train, we'll do our best to let you know. We'll contact you via email and/or SMS - at no cost to you.

On-the-day disruptionsWe'll contact you to advise of a delay of more than 15 minutes, or your train is cancelled.

However, if you're already on the train, you'll be removed from the message distribution list, as your conductor will provide updates.

Planned disruptionsWhere we know about a disruption in advance, we'll put it on our website as soon as we know (see Disruption alerts).

We'll also send you a message via V/Line Inform 1-2 days in advance of the disruption.

HelpCreating and maintaining your account is fairly self-explanatory. However, see Help: V/Line Inform if you get stuck.

FeedbackWe welcome your feedback on any aspect of this service - contact us with any comments and suggestions. (Please don't reply to any SMS messages sent, as they will not be received by us.)

Create an accountIf you don't have one already, click the' New user?' link in the log-in section below.

Stopping messages

From time to time you may wish to stop notifications (e.g. when you're going on holiday). See Help: V/Line Inform for details on how to temporarily stop messages.

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