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6am to midnight, 7 days a week
1800 800 007
Or +61 3 9662 2505
TTY: (03) 9619 2727
If calling from overseas, please dial +61 3 8363 4427
6am to 10pm, 7 days a week
(03) 9619 2588
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Melbourne VIC 8060
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What we do when you make a complaint?
Feedback submitted below is assigned to a Customer Relations Officer for further investigation.
We appreciate you taking the time to contact us and we will respond as soon as possible.
For more information on our complaints handling procedure please click here.