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We are available to answer your enquiries, complaints, compliments, comments and suggestions 6am-midnight, 7 days a week.

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Timetable information, reservations & sales1800 800 007 *Contact us online(If urgent, please call us) n/a
Feedback and general enquiries1800 800 007 * Contact us online(If urgent, please call us)Customer RelationsReply Paid 5343 Melbourne VIC 8060
Metropolitan travel information1800 800 007 * ptv.vic.gov.auPublic Transport Victoria
GPO Box 4693
Melbourne VIC 3001
 Lost Property (03) 9619 2588  n/a n/a


*
Call 6am-midnight, 7 days   |   TTY: (03) 9619 2727
If calling from overseas, please call: +61 3 9662 2505

For information in other languages, please visit Public Transport Victoria.


View our Complaint Handling Procedure


To contact us online use the form below.


Feedback submitted below is assigned to a Customer Relations Officer for further investigation.

We appreciate you taking the time to contact us and we will respond as soon as possible.

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