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Contact us
We are available to answer your enquiries, complaints, compliments, comments and suggestions 6am-midnight, 7 days a week.

Why you're contacting us	Call	Online	Write
Timetable information, reservations & sales	1800 800 007 *+61 3 8608 5021	Contact us online(If urgent, please call us)	n/a
Feedback and general enquiries	1800 800 007 * +61 3 8608 5021	Contact us online(If urgent, please call us)	Customer RelationsReply Paid 5343 Melbourne VIC 8060
Metropolitan travel information	1800 800 007 *+61 3 8608 5021	ptv.vic.gov.au	Public Transport Victoria GPO Box 4693Melbourne VIC 3001
Lost Property	(03) 9619 2588	n/a	n/a

* Call 6am-midnight, 7 days | TTY: (03) 9619 2727

View our Complaint Handling Procedure

To contact us online use the form below.

Feedback submitted below is assigned to a Customer Relations Officer for further investigation.

We appreciate you taking the time to contact us and we will respond as soon as possible.

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