Ticket Types & Conditions
When thinking about which ticket(s) you need to buy, you
need to consider four things:
> click bold
links for more info or scroll down this page
Full Fare or Concession?
Full Fare
is payable by any passenger who is 15 years old or over and does not hold a concession card valid for travel in Victoria.
Child fares
Children
4-14 years old travel at concession fares, unless they are eligible to travel
on a Family Traveller ticket.
Children
under 4 years old travel free on public transport in Victoria, but they must be
accompanied by a parent or guardian. On reserved services, their seats
may be reserved without charge.
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Peak or Off Peak?
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Peak (formerly known as ‘Ordinary’)
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Off Peak
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Morning peak:
All services scheduled to arrive into Melbourne*
Monday to Friday before 9am.
Evening peak:
All services scheduled to depart Melbourne*
Monday to Friday between 4pm and 6pm.
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All other times including public holidays and weekends.
NB: Off peak concession fares are not available at weekends (except
when a public holiday falls on the weekend) – Peak Concession fares apply.
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*Melbourne is defined as
Southern Cross Station, Flinders Street Station,
North Melbourne Station and Richmond Station.
> more information about peak and off peak …
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Ticket type &
associated conditions:
Peak Single
§
includes one journey from the origin to the destination printed on the
ticket
§
valid
on the nominated date and until 3 am the next day
§
breaks
in the journey are not allowed
§
includes
one hour free travel in the destination zone(s) printed on the ticket.
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Off Peak Single
§
same rules as the ordinary single ticket except for:
o
limits on times of travel
o
the off peak single is not available for journeys between Zone B and
Melbourne
§
cannot be used on weekdays for services scheduled to arrive in Melbourne* before 9am or scheduled to depart Melbourne between 4pm and 6pm
§
concession off peak tickets are not available on weekends
* Melbourne is
defined as Southern Cross Station, Flinders Street Station,
North Melbourne Station and Richmond Station.
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Peak Day Return
§
includes unlimited travel between the origin and destination
printed on the ticket
§
valid on the nominated date and until 3am the next day
§
breaks in the journey are allowed
§
includes a full day of free travel in the metropolitan zone(s)
printed on the ticket.
§
to return on a different day, customers should purchase two peak single tickets
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Off Peak Day Return
§
same rules as the ordinary return ticket except for times of
travel
§
the off peak return cannot be used on weekdays for services scheduled
to arrive in Melbourne before 9am or scheduled to depart Melbourne* between 4pm
and 6pm
§
concession day-return tickets are not available on weekends.
* Melbourne is
defined as Southern Cross Station, Flinders Street Station,
North Melbourne Station and Richmond Station
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Off Peak Extension
§
customers wishing to travel on a peak service using an off peak
ticket will pay an ‘off peak to peak upgrade’ (the difference between the off
peak ticket
and
an ordinary ticket)
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Weekly
§
available from any day of the week and expires 7 days later
§
valid on the nominated dates and until 3am the following day
§
includes unlimited travel between the origin and the destination
printed on the ticket
§
breaks in journeys are allowed
§
includes free travel in the metropolitan zone(s) printed on the
ticket for the duration of the ticket
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Monthly
§
available from any day of the month and expires one calendar
month later
§
valid on the nominated dates and until 3 a.m. the following day e.g.
o
a monthly ticket from Monday 18 February expires at 3am on Sunday 18th March
§
includes unlimited travel between the origin and destination
printed on the ticket
§
breaks in journeys are allowed
§
includes free travel in the metropolitan zone(s) printed on the
ticket for the duration of the ticket
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Date to Date
§
available for:
o
a minimum of 10 weeks
o
a maximum of 52 weeks
§
valid on the nominated dates and until 3 am the following day
§
includes unlimited travel between the origin and destination
printed on the ticket
§
breaks in journeys are allowed
§
includes free travel in the metropolitan zone(s) printed on the
ticket for the duration of the ticket
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Zone B Yearly
§
available for travel between Zone B stations and Melbourne:
o
replaces the Date to Date Zone B to/from Melbourne ticket
§
no concession fares available
§
fares are aligned with Metcard Zone 2
§
includes unlimited travel between the origin and the destination
printed on the ticket
§
the ticket is valid on the nominated dates and until 3 am the following day
§
breaks in journeys are allowed
§
includes free travel in the metropolitan zone(s) printed on the
ticket for the duration of the ticket
§
available any day of the year and expires 365 days later.
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Zone B train stations
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Bacchus Marsh
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Heathcote Junction
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Riddells Creek
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Clarkefield
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Lara
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Wallan
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Donnybrook
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Little River
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Wandong
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Note: The following coach
locations are also in Zone B:
Ø Tooradin
Ø Kinglake West
Ø
Fiveways
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Family Traveller
§
only available when at least 1 child (under 15 years of age) is
accompanied by a fare paying adult (a person aged 15
years or older)
§
allows a maximum of 2 children per adult
§
concession fares will apply for additional children
§
standard fares (peak or off peak, full fare or concession) will
apply for additional adults or children [if more than 2 children per adult]
§
All passengers must travel together for the duration of the
journey
§
Available for travel to/from all V/Line locations excluding
travel to/from Melbourne and Zone B locations
> more information about Family Traveller
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Family Saver
§
No longer available for sale
§
Family Saver tickets sold prior to Sun 10 August will still be
valid for travel
Group Bookings
§
groups of 12 or more people traveling on V/Line services can
travel at a reduced rate
§
the group must travel together, boarding and alighting at the
same locations
§
group travel is available for both single and return fares and
ordinary or off peak tickets
§
the fare charged for the group is the concession fare multiplied
by the number traveling
> more information about group bookings…
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Economy or First Class?
The
standard ticket is for an economy seat, although some V/Line services have
First Class seating for an additional cost.
First
Class carriages have larger, reclining seats with more leg room and meal
trays. The seats are 4 abreast and there are approximately 52 seats in
each carriage, compared to 88 in economy.
> more information about First Class …
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Ticket transferability
Please
note that V/Line tickets are not transferable to another passenger, although it
may be possible to obtain a Refund and purchase a new ticket.
Further information
When you know which ticket(s) you want, see our Fares article for details on how to
calculate your fare, or call us on 136 196.
We also suggest you familiarise yourself with V/Line and Metcard ticket integration
which explains how you can use your V/Line ticket to travel on metropolitan
and/or regional train, tram and bus services.
For full
details of the “Victorian Fares and Ticketing Manual”, please visit the Metlink website (new window).
Customers
with enquiries can also call us on 136 196.