Current Performance Results

From this month, you will notice our Performance Results format has changed.

 

To be even more transparent about our performance, we are separating short haul journeys from long haul journeys. This means double the amount of reporting and customers can see more clearly their travel experience on V/Line services.

 

For the longer services to outer-regional centres we’re reporting journeys on time to 10 minutes while for the shorter journeys to the main regional centres we’re reporting on time to five minutes. This a much more realistic standard to report against taking into account the different distances involved.

 

 

July 2006

V/Line has announced its performance results for July.

 

Performance targets =  Reliability: 96%   Punctuality: 92%

 

Line:	Geelong	Ballarat	Bendigo	Seymour	Gippsland
Short haul journeys
Reliability
% of scheduled services	99%	99%	100%	99%	RFR
Punctuality
% of scheduled services on time to 5 min.	Geelong	Ballarat	Bendigo	Seymour	Traralgon
	93%	94%	85%	87%	RFR
Long haul journeys
Reliability
% of scheduled services	100%	98%	100%	100%	RFR
Punctuality
% of scheduled services on time to 10 min.	Warrnambool	Ararat	Swan Hill	Shepparton Albury/ Wodonga	Bairnsdale (includes Sale)
	92%	93%	89%	79%	RFR

 

Notes:

On commuter services punctuality is measured on-time to 5 minutes

On long-haul services punctuality is measured on-time to 10 minutes

Reliability means the percentage of scheduled services that actually ran

RFR = Regional Fast Rail works (results not reported this month)

 

If your line did not meet its targets and you have a valid periodical ticket of four weeks or more, please call 1800 800 120 for a complimentary return V/Line ticket.

 

 

Previous Performance Results

You can also view our Historical performance results.