Customer Consultations

V/Line management regularly meets with customers, to get useful feedback on how we’re performing and what we can do to improve our service.

 

Results

 

Consultation results are listed below.  Inside, key issues raised are summarised, along with what we are doing to address them.

 

All consultations are PDF documents.

If you’re not familiar with PDF files, please see vline.com.au/help/pdf.

 

Year      |        Line, dates and file size

 

2008

Geelong, 26-27 Aug (PDF, 65 KB)

Seymour, 29-30 Jul (PDF, 65KB)

Gippsland, 24-25 Jun (PDF, 50KB)

Bendigo, 27-28 May (PDF, 60KB)

 

Ballarat, 5-6 May (PDF, 40KB)

Geelong, 27-28 Mar (PDF, 60KB)

Seymour, 12-13 Feb (PDF, 60KB)

Gippsland, 24-25 Jan (PDF, 30KB)

 

 

2007

 

Bendigo, 27-28 Nov (PDF, 60KB)

 

Ballarat, 30-31 Oct (PDF, 60KB)

Geelong, 25-26 Sep (PDF, 60KB)

 

Seymour, 4-5 Sep (PDF, 60KB)

 

Gippsland, 31 Jul – 1 Aug (PDF, 60KB)

 

Bendigo, 19-20 Jun (PDF, 60KB)

 

Ballarat, 31 May - 1 Jun (PDF, 40KB)

 

Geelong, 23-24 Apr (PDF, 60KB)

 

Seymour, 27-28 Mar (PDF, 60KB)