Blog ~ From the Web Manager’s Desktop

What is a Blog?!

 

A ‘Blog’ (short for ‘Weblog’) is basically an article that updates other web users with information on a particular topic.  Blogs are generally informal so I hope you will forgive my relaxed tone.

 

I will use my blog to update you on V/Line website developments.  It’s my way of letting you know what we’re working on at any given time, and what we’re planning to work on in the future.

Current Blog

 

You can view the current blog at any time by visiting www.vline.com.au/blog

Previous Blogs

Click a link below to see the previous blogs.  There is also a link at the end of each blog to the next one in the series.

 

§         Edition 13: May/Jun 2008

§         Edition 12: Mar/Apr 2008

§         Edition 11: Jan/Feb 2008

§         Edition 10: Nov/Dec 2007

§         Edition 9

§         Edition 8

§         Edition 7

§         Edition 6

§         Edition 5

§         Edition 4

§         Edition 3

§         Edition 2

§         Edition 1

 

 

Beta testing / Beta versions

You will notice this expression used a fair bit in my Blogs.  When we design and build a new system or piece of functionality, we will do system testing, also called User Acceptance Testing (UAT). 

 

Once we’re happy that the system is working correctly, we may deploy it on the ‘Live’ website for all customers.  Alternatively, we may launch a ‘Beta version’ which will be tested by a group of customers who’ve volunteered to help us test new functionality.

 

Based on the feedback we receive, we will then make changes/enhancements to the product before it ‘goes live’ for everyone to see and use.

 

If you might be interested in helping us with this testing (or even 1-2-1 or group feedback sessions) please register.

 

Feedback

As you’ll see from my Blogs – I love feedback about the V/Line site.  I have been working with customer feedback for many years and appreciate it when you take the time to let me know what you think.  By that I mean what you think is good and bad.

 

Suggestions are welcome and many of the site improvements to date are as a result of people emailing us to say “I think it would be good [or better] if….”

 

So, if you have something to say let me know!

 

Kind regards

Garry McGhie
Web Manager
V/Line Passenger Pty Ltd

www.vline.com.au