In addition to other feedback we receive from our customers, the V/Line management team meets with commuters on peak Gippsland trains and hosts online consultations at least twice a year.
The last online and on-train consultations were held in May 2013.
In the meantime, your compliments, complaints and suggestions help us to keep improving our service. Contact us via our online form or call us on 1800 800 007.
For a reply of our Gippsland Line online consultation held in May, click on the 'play' button below.