|
|
Ballarat line commuter info
30-Jan-2013
|
Quiet carriages trials begin.
|
|
myki may now be used in Zones 1 + 2 throughout Melbourne, including to and from Ardeer, Deer Park, Rockbank and Melton stations on V/Line trains. You can also use myki on Ballarat town buses. It's expected myki will be introduced to V/Line services beyond Zone 2 throughout 2011.
Until further advised, please continue to use V/Line tickets to / from all other Ballarat line destinations. Future myki zones will be:
- Zone 2 - Bacchus Marsh (* myki not currently available to this station)
- Zone 4 - Ballan
- Zone 8 - Ballarat / Wendouree
- Zone 12 - Beaufort
- Zone 13 - Maryborough
- Zone 17 - Ararat
In addition to other feedback we receive from our customers, the V/Line management team meets with commuters on peak Ballarat trains at least twice a year.
The last consultation was in August 2011. The results are currently available here.
In the meantime, your compliments, complaints and suggestions help us to keep improving our service. Contact us via our online form or call us on 136 196.
|
Reliability (target 96%)

Punctuality (target 92%)

If our punctuality target was not met, if you have a valid periodical ticket of four weeks or more, you are eligible for a free return V/Line voucher as compensation.
|
| | | |
| |
|