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Image: vline.com.au help pages

 

Plan Your Journey

 

‘Plan Your Journey’ is on our Homepage:

 

Image:  vline.com.au homepage, showing location of 'Plan Your Journey' tool near the top, left hand corner.

 

STEP 1 – Enter journey details

 

Image: "Plan Your Journey.  Need Help? Click here" link

Click the help link at any time to return to this page.

Image: "Return" and "One way" radio button options, with 'Return' selected, by default.

Default is ‘Return’. For a ‘One Way’ journey, click the button next to ‘One way’.

Image: "Departing from: <Enter origin>" text box

Click your mouse into the ‘Departing From:’ text box (where it says ‘Enter origin’). 

 

(the words ‘Enter Origin’ will disappear)

Image: "Departing from:" box showing "mel", with a list of matching stations with 'mel' in them.

Start typing the name of the station/stop you want to depart from.  

 

As you type, we will match the letters to everything in our station/stop list.  When the list of matching stations/stops appears, you can use the up and down arrow keys and ‘Enter’ on your keyboard, or use your mouse to choose from the list. 

 

NB: If list or your desired stop does not appear, go to next step.

Image:  "Departing from: <Enter origin>" text box with the "Show all stops" link highlighted.

 

You can also select the ‘Show all stops’ link (highlighted left)…

Image: The 'Show all stops' window.

 

 

… which will bring up a new screen with every station/stop.

 

Scroll through the list until you find the station/stop you want then double click your mouse on it.

 

Image: "Going to: <Enter origin>" text box

Enter your destination in the same way.

 

Image: "Departing date:" and date picker

Using the drop-down lists, choose your departure date (default = today’s date). 

You can also choose a timeframe or leave it as the default ‘Anytime’, which will show all services for the date chosen.

Image: Alternative to 'date picker' - the Calendar option.

You can click the ‘Calendar’ icon if you would prefer to see a pop-up calendar.  Click on the date you want. 

You cannot select dates in the past and if you want to scroll forward to the next month, click ‘>’.

 

Image: "Return date:" and date picker

If you chose ‘Return’ in the first step, repeat the steps above to enter your return date. 

This will not be visible if you chose ‘One Way’.

 

Image: "Find times" button

Click the ‘Find Times’ button and a new screen will appear with services available for your chosen date(s) and time(s).

 


STEP 2 – Choose service(s)

Journeys which match your origin, destination and date(s) will be listed: 

 

Image: Choose your service(s) screen.

 

Choose the service(s) by clicking the ‘radio button’ in the “Select” column…

…then press ‘Calculate your fare’.

 

 

 

Modes

 

You may be presented with several modes of transport when planning your journey:

 

Image: V/Line train icon

Interurban (short distance) train service.

> Interurban and Intercity information

Image: V/Line Intercity train icon

Intercity (long distance) train service.

> Interurban and Intercity information

Image: Special train icon

Special train service. 

These services do not form part of our master timetable (e.g. additional Footy trains).

Image: Connex train icon

Connex train service.

Connex operates train services in the metropolitan Melbourne area.

See the Connex website (new window) or Metlink website (new window) or call 131 638 for more information.

Image: V/Line coach icon

Coach service.

All V/Line coaches have air conditioning and toilets.

Image: Special coach icon

Special coach service. 

These services do not form part of our master timetable e.g. coach replacement services when train lines are undergoing essential maintenance.

Image: Taxi service icon

Taxi service

Operates exclusively between Mount Beauty and Bright to connect to the Bright <‑> Southern Cross Station coach service.

Image: Cancelled service icon

Scheduled service has been cancelled. 

Call us on 136 196 to confirm alternative arrangements.

 

 


Facilities

 

Items in the ‘Facilities’ column indicate onboard facilities or other important information about your service:

 

Image: First Class available icon

First Class available.

First Class carriages have larger, reclining seats with more leg room and meal trays.  > More information about First Class

Image: Wheelchair accessible icon  *see notes

Wheelchair accessible service. 

View our Customers with disabilities page for more information.  If travelling by coach, or if you have specific requirements, please call us on 136 196 at least 24 hours before you travel.

Image: Catering available icon

Catering available on this service. 

See Onboard food and drinks.

Image: Reservations required icon

Reservations required. 

Please call us on 136 196 (+ 61 3 9697 2076 from overseas), even if only part of your journey needs to be reserved. 

 

Online purchase is not available at this time (more info).

Image: Reservations available icon

Reservations available. 

You can make a reservation for this service by calling us on 136 196 (+ 61 3 9697 2076 from overseas).

 

Online purchase is not available at this time (more info).

 

 


STEP 3 – Calculate fare

 


Choose passengers

 

Choose the number of each passenger type, using the drop-down boxes:

 


 

Click links to see definitions (links open in a new window)

 

 

Choose ticket type & class

 

Choose the ticket type you would like to purchase, by clicking the relevant ‘radio button’:

 


(You can click through the various fares available by

selecting one ticket type at a time)

 

 

 

clicking here to choose First Class, as Economy class is selected by default.

(greyed out if not applicable)

 

Total fare displays here

(this is the total fare for ALL passengers)

 

 

 

Fare breakdown

 

Any important notes applicable to your fare calculation are shown in the “Notes”, followed by a breakdown of the fare [per passenger] for your journey(s):

 

 

 

Buy tickets

 

Click Buy Tickets for information on buying tickets.

 

 

 

Definitions:

 

Full Fare

 

A person aged 15 years and over who is not entitled to a concession fare (see below).

Concession

A person holding an approved concession card

Child

Children 3 and under travel free of charge.

Children 4-14 are entitled to Family Traveller or concession fares.

Peak fare

 

A standard fare charged when an peak conditions apply: 


Morning peak:

All services arriving into Melbourne *, Monday to Friday, before 09:00.

 

Evening peak:

All services departing Melbourne *, Monday to Friday, between 16:00 and 18:00.

 

*Melbourne is defined as Southern Cross Station, Flinders Street Station, North Melbourne Station and Richmond Station.

 

Off Peak fare

A discounted fare, charged when peak conditions (shown above) do not apply.

 

Includes public holidays and weekends.

 

NB: Off peak concession fares are not available at weekends.

 

 

For definitions of ticket types, please see vline.com.au/tickets.

 


STEP 4 – Buy tickets

 

You will now see instructions on how to buy a ticket:

 


Image: Buy tickets screen

 

 

Trip Summary

 

Details of your journey are listed on this page.

 

 

Online purchase

 

Regrettably, we are unable to offer you an online purchase service at this time. 

 

We are currently working on implementing a simple online purchase system, which we will be piloting in mid-2008.  We would like to apologise for any inconvenience caused.

 

 

Further assistance

 

If you have any problems or enquiries, please Contact Us.

 

 

 


   Last Updated: 21 Aug 08

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