
Plan Your Journey
‘Plan Your Journey’ is on our Homepage:

STEP 1 – Enter journey details
|

|
Click
the help link at any time to return to this page.
|
|

|
Default
is ‘Return’. For a ‘One Way’ journey, click the button next to ‘One
way’.
|
|

|
Click your mouse into the ‘Departing From:’ text box
(where it says ‘Enter origin’).
(the words ‘Enter Origin’ will disappear)
|
|

|
Start
typing the name of the station/stop you want to depart from.
As
you type, we will match the letters to everything in our station/stop list. When
the list of matching stations/stops appears, you can use the up and down arrow
keys and ‘Enter’ on your keyboard, or use your mouse to choose from the list.
NB: If list or your desired stop does not appear, go to
next step.
|
|

|
You
can also select the ‘Show all stops’ link (highlighted left)…
|
|

|
…
which will bring up a new screen with every station/stop.
Scroll
through the list until you find the station/stop you want then double click
your mouse on it.
|
|

|
Enter
your destination in the same way.
|
|

|
Using
the drop-down lists, choose your departure date (default = today’s date).
You
can also choose a timeframe or leave it as the default ‘Anytime’, which will
show all services for the date chosen.
|
|

|
You
can click the ‘Calendar’ icon if you would prefer to see a pop-up calendar. Click
on the date you want.
You
cannot select dates in the past and if you want to scroll forward to the next
month, click ‘>’.
|
|

|
If
you chose ‘Return’ in the first step, repeat the steps above to enter your
return date.
This
will not be visible if you chose ‘One Way’.
|
|

|
Click the ‘Find Times’ button and a new screen will appear
with services available for your chosen date(s) and time(s).
|
STEP 2 – Choose service(s)
Journeys which match your origin, destination and date(s)
will be listed:



|
Choose
the service(s) by clicking the ‘radio button’ in the “Select” column…
|
…then press ‘Calculate your
fare’.
|
Modes
You may be presented with several modes of transport when
planning your journey:
|

|
Interurban (short distance) train
service.
> Interurban and Intercity information
|
|

|
Intercity
(long distance)
train service.
> Interurban and Intercity information
|
|

|
Special
train service.
These
services do not form part of our master timetable
(e.g. additional Footy trains).
|
|

|
Connex
train service.
Connex
operates train services in the metropolitan Melbourne area.
See
the Connex website (new window)
or Metlink website (new window)
or call 131 638 for more information.
|
|

|
Coach
service.
All
V/Line coaches have air conditioning and toilets.
|
|

|
Special
coach service.
These
services do not form part of our master timetable e.g. coach replacement
services when train lines are undergoing essential maintenance.
|
|

|
Taxi
service
Operates
exclusively between Mount Beauty and Bright to connect to the Bright <‑> Southern Cross Station
coach service.
|
|

|
Scheduled service has been cancelled.
Call
us on 136 196 to confirm alternative arrangements.
|
Facilities
Items in the ‘Facilities’ column indicate onboard
facilities or other important information about your service:
|

|
First
Class available.
First
Class carriages have larger, reclining seats with more leg room and meal
trays. > More information about First Class
|
|

|
Wheelchair accessible service.
View
our Customers with disabilities
page for more information. If travelling by coach, or if you have
specific requirements, please call us on 136 196 at least
24 hours before you travel.
|
|

|
Catering available on this service.
See
Onboard food and drinks.
|
|

|
Reservations
required.
Please
call us on 136 196 (+ 61 3 9697 2076
from overseas), even if only part of your journey needs to be reserved.
Online
purchase is not
available at this time (more info).
|
|

|
Reservations
available.
You
can make a reservation for this service by calling us on 136 196
(+ 61 3 9697 2076 from
overseas).
Online
purchase is not
available at this time (more info).
|
STEP 3 – Calculate fare
Choose passengers
Choose the number of each passenger type, using the
drop-down boxes:


Click links to see definitions (links open in a new window)
Choose
ticket type & class
Choose the ticket type you would like to purchase, by
clicking the relevant ‘radio button’:
(You can click through the various fares available by
selecting one ticket type at a time)



|
clicking
here to choose First Class, as Economy class is selected by default.
(greyed
out if not applicable)
|
Total fare displays here
(this is the total fare for
ALL passengers)
|
Fare
breakdown
Any important notes applicable to your fare calculation are
shown in the “Notes”, followed by a breakdown of the fare [per passenger]
for your journey(s):


Buy
tickets
Click Buy Tickets for information on buying tickets.
Definitions:
|
Full
Fare
|
A person aged 15 years and over who is
not entitled to a concession fare (see below).
|
|
Concession
|
A person holding an approved concession card.
|
|
Child
|
Children
3 and under travel free of charge.
Children
4-14 are entitled to Family Traveller or
concession fares.
|
|
Peak
fare
|
A
standard fare charged when an peak conditions apply:
Morning peak:
All services arriving into Melbourne *, Monday to Friday,
before 09:00.
Evening peak:
All services departing Melbourne *, Monday to Friday,
between 16:00 and 18:00.
*Melbourne is defined as
Southern Cross Station, Flinders Street Station,
North Melbourne Station and Richmond Station.
|
|
Off Peak fare
|
A discounted fare, charged when peak conditions (shown
above) do not apply.
Includes public holidays and weekends.
NB: Off peak concession fares are not available
at weekends.
|
For definitions of ticket types,
please see vline.com.au/tickets.
STEP 4 – Buy tickets
You will now see instructions on how to buy a ticket:

Trip
Summary
Details of your journey are listed on this page.
Online
purchase
Regrettably, we are unable to offer you an online purchase service
at this time.
We are currently working on implementing a simple online
purchase system, which we will be piloting in mid-2008. We would like to
apologise for any inconvenience caused.
Further
assistance
If you have any problems or enquiries, please Contact Us.