|
|
Choosing a Ticket
Privacy
Policy
General Policy
Statement
- V/Line
is committed to complying with the privacy rules established under
Federal and State laws and the National Privacy Principles
- V/Line
will only collect personal information when it is needed for a specific purpose
that the person knows about or would reasonably expect
- V/Line
will not pass on personal information to anyone else unless it is in a
form which does not identify that individual or unless it is necessary for
the purpose that the information was supplied in the first place – or
unless there is a legal obligation to provide the information [eg, in
response to a court order]
- V/Line
will often use personal information for market research purposes but will
only use it to produce information in an aggregated form which does not
identify any individuals [e.g. passenger statistics]
- V/Line
will, upon receiving a reasonable request, make available to any
individual the details of any information V/Line has on file about them.
V/Line will also provide the individual with the opportunity to correct
any of that information which the person believes is not accurate or
correct
- On
request from any individual, V/Line will remove that person from all or
any mail out lists
Some
Specific Points About Our Website
- When
a person visits our website, our system will record information such as
that person’s server address, domain name, what they have accessed on our
site and the type of browser they are using. This information will not be
used to identify the individual concerned
- A
“cookie” may be placed in the browser files of the contacting computer.
These can be used to track future use of our site but once again do not
identify the individual accessing our website or enable V/Line to access
any computer files of that individual
- The
purpose of collecting this information is to enable statistical analysis
of the usage of our site and to hopefully enable V/Line to provide a
better service to those who use the website
- V/Line links to other (external) websites. If you use
these links, please note third parties operate these sites. V/Line
is not responsible for the content of any external website. V/Line’s
policies and procedures do not apply to third party websites.
- Anyone
who has concerns about a privacy issue involving V/Line or who would like
more information about V/Line’s privacy policy and procedures is invited
to contact us:
Email: privacy@vline.com.au
or write to us: Level 23,
570 Bourke Street, Melbourne, VIC 3000.
|
|